Service design at system level
Last week during our visit to New York, we had the pleasure to meet the lovely team of AMDD to talk about service design. We explored how service design can be used at a health system level to engage stakeholders and identify and design new service strategies. “How can strategies and system designs be prototyped and tested?” and “How can service design accelerate innovation in a health system in low resource settings” were some of the key questions we explored.
The Averting Maternal Death and Disability Program (AMDD) is part of the Department of Population and Family Health in the Mailman School of Public Health at Columbia University in New York City. AMDD helps strengthen national health systems to provide emergency care for all women experiencing life-threatening obstetric complications. Furthermore AMDD conducts research and policy analysis, lends technical expertise, and advocates for solutions that reduce maternal and newborn mortality.
Thank you for inviting us over!