Paper prototypes in the maternity ward

October 9, 2014

For one of our most recent service design projects we have just concluded a first set of design research and co-design activities in Kenya. During a week long field visit we visited several facilities both rural and urban, interviewing staff and testing out paper prototypes with them. The insights gathered will inform the next phase of design and help shape the service experience putting the needs of the facility staff into the centre of the solution.